Common questions

Often people who work for themselves spend many more hours working in their business than they’d ideally like to. Despite this investment of time, they are not earning as much as they want and feel frustrated by their lack of business growth. As well as feeling stressed out and time poor, our members often struggle with the loneliness that can come with being in business on your own. They also wish they had more time with their loved ones outside of work, but worry that taking time for themselves could mean a dip in earnings. But and it’s a big but – they know that if left to their own devices, nothing is going to change – they need to be held accountable in a supportive environment.
There are certain things that every small business owner wants: to increase profits, reduce stress levels and to enjoy the job. We work with you to help achieve those basic things, but also give advice on how to earn more money and work fewer hours. We want to help you reach the right work/life balance, and spend your time wisely. It’s also our goal to help our members build a saleable business that can continue long past their retirement, even if that day is a long way off. By taking small daily steps, you will be able to achieve this.
This system is the result of decades of experience and the practical application of the tools we recommend. During that time, we’ve coached business owners from a wide range of industries and seen tangible results every time. Despite this, we don’t expect you to take us at our word – instead, we’re happy to prove it. That’s why we offer our guarantee, which means that if our system doesn’t work for you, you can cancel at any time and we will refund you.
We work with owners of micro and small businesses, typically employing 1 to 10 people. Although the tools we provide can be deployed by start-ups, this system works best when your business is already established.
If you are a small business owner then we have a proven scientific system to help you. You’re not taking any risks here – we are, by giving you our guarantee of results or your money back. You’re following a path that’s been trodden by hundreds of small businesses – people just like you with ambitions just like you, who got results just like the ones that you now want. Our testimonial page tells you some of their stories.
We release two videos, audio and online workbooks every four weeks on different topics. We’ve got a lot of content to share but you need to implement it step-by-step, that’s why we release it in manageable bite-size sections. These are available to you 24 hours a day. At the same time you will join a small group (maximum of 12) of like minded business owners looking to grow their businesses too. You take small daily actions, no more than 15 – 20 minutes a day, for up to five days a week and record your actions and feelings online. You will be able to see what your colleagues have achieved and you mutually support and encourage each other. Plus your own personal coach is on hand to make sure everything works for you – keeping you focussed, and you are offered a free 30-minute consultation with your coach at the start of the programme, helping you get started.
The knowledge and experience contained within our Business Growth Club have been used to help small business owners in the UK since 1994. Hundreds of businesses. Remember your guarantee – if you apply the what we tell you to do and it doesn’t work, then you get your money back.

..why should I spend this precious commodity here?

As the old saying goes, ‘If you always do what you always did, you will get the same results’. So, we must do things differently. We recognise and understand how a lack of time in today’s pressured world has a massive impact on small businesses owners. That’s why we tackle ‘Time Management’ very early on, as it is crucial to your success. We have some simple easy to implement strategies that will free up your time so that you can focus on the things that matter.
Our experts have all run their own small businesses so have first-hand experience of what that means in practical terms. We’re a team of doers, not thinkers – and that’s how our system was developed, through real-life experience. Our insight helped us develop this system which was first taught in workshops to hundreds of delegates. Throughout our time delivering the Business Growth Club system, we’ve seen great results. That’s why we’ll guarantee it’ll work for you, or you get your money back.
You will tackle the work in small bite sized chunks and although everyone is different, we find that you’ll need to put 30 minutes aside to watch each module…but you don’t have to in one sitting. Many of our members find it useful to watch or listen once, go away and digest it before taking a second look and then implementing the lessons. We’ve specifically designed the programme so it’s easy to fit it in alongside your other commitments.
That’s where being part of a small community helps plus we’re here to help you at any time. You will have all the information you need to apply each tool to your business, and we will walk you through each section step-by-step. As you use the system, your coach will ensure you’re on the right track, or help you if you need extra guidance. Don’t worry, these tools and techniques have worked for all kinds of businesses across every different sector you can think of. They will work for you too.
As you can imagine, we’ve got a lot of experience and knowledge to share – in fact, about five years’ worth! However, we don’t keep all the best bits for the end because that’s not in your best interests, or ours. Instead, we start with the foundations that every business needs, look for quick wins and then as we progress we move into much greater levels of detail. Hence five years of content.
In an ideal world, we would build a great successful business overnight, but sadly this doesn't happen. So, we need to build solid foundations first, and then apply these to three crucial areas:
  1. Generating enquiries
  2. Converting these enquiries into paying customers
  3. How to look after these customers so well that they keep on buying.
We have selected the sessions to do just that – foundations first, getting your processes in place, tried and tested, and then applying everything you have learned.
Our aim is to build an online community, sharing best practice and ideas. You will be invited to join our closed Facebook group where we focus on what small businesses need to grow. Over time we will build a resource library of good and not so good practice, so members can refer to as and when they need guidance – this feature will become an invaluable tool.
It hasn’t always been this way because over the past three years our team has delivered a course to hundreds of delegates. However, we’ve got so much to share and only so many hours in the day! That’s why we knew that putting our system online was the answer. Now business owners can access our tools anywhere and at any time, meaning we can reach a much wider audience.

 ...on some communication and who are they?

Norfolk Business Consultants are the company who've developed this system and delivered it to small businesses via face to face consulting and coaching, as well as workshops. They now deliver it to a much wider audience across the UK via the Business Growth Club.